Valid from 25.05.2018

Here you will find all information about the data processing principles of Isis Medical OÜ. Isis Medical OÜ aims to be a reliable partner for you in the processing of personal data and one that respects your rights.

We are committed to protecting the privacy of our customers and users. Accordingly, we have prepared these privacy terms and conditions regarding the collection, use, disclosure, transfer and storage of customer data. Our activities are in compliance with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia.

Personal data protection

Isis Medical OÜ is committed to protecting the personal data of its customers and users and their privacy. Isis Medical OÜ's online activities comply with all relevant activities and relevant European Union legislation and the laws of the Republic of Estonia, including REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL. Isis Medical OÜ takes all precautions (including administrative, technical and physical measures) to protect the personal data collected. Only authorized persons have access to modify and process the data.

Cookie usage and privacy policy notice

This Cookie Notice and Privacy Policy contains useful information about how and why Isis Medical OÜ collects, processes and shares personal data (data). The Privacy Policy is based on the General Data Protection Regulation (GDPR).

By using our website, you agree to the use of cookies and the terms of processing of personal data.

What are cookies?

A cookie is a small text file that a web server sends to a user's web browser and is stored on the user's computer's hard drive, allowing the website to remember user preferences such as font size, communication language, device information, visitor statistics, etc.

All web browsers are set to allow cookies by default, but web browser settings can generally be changed so that the web browser refuses cookies completely, blocks third-party cookies, or notifies the user of each cookie sent.

Pixel tags are small pieces of website code that allow websites to read and set cookies. They are triggered when a user opens an email or arrives at a website, which then downloads third-party cookies or records that the user has opened an email.

The user has the right to refuse the storage of cookies on their computer. If they wish to do so, they must change their browser settings.

When blocking cookies, the user must take into account that not all functions of the website may be available to the user.

Purposes and legal bases for processing customer personal data

We process customers' personal data in order to fulfill our contractual obligations and to provide potential customers with higher quality service and information.

If Isis Medical OÜ processes personal data for these purposes, the legal basis for the processing is our legitimate interest in ensuring the correct and higher quality provision of our services.

On the Isis Medical OÜ website and marketing channels, we collect data about their usage and the interests of potential customers in order to better understand the real interests of our customers, provide higher quality information, and improve the functionality and user-friendliness of the website.

In this case, the legal basis for processing is our legitimate interest in better understanding customer needs and providing better service.

Isis Medical OÜ processes personal data for the following purposes:

• Creation and management of the Isis Medical OÜ client base;
• providing services and products to the customer;
• Analyzing and improving the services of Isis Medical OÜ;
• website management;
• compliance with legal requirements;
• responding to customer inquiries;

How data is collected

We generally collect personal data directly from our customers and with their consent. In addition, we use automatic data collection tools, including cookies and other tracking tools, to optimize our website user experience and provide better services to our customers.

Isis Medical OÜ may process the following personal data (including data):

contact information – name, address, email address and telephone number

automatically collected data – data obtained from the user's web browser, including the browser type, device type, communication language, the website address from which the user arrived, which content pages were viewed, and the user's IP address and other traffic data.

user actions regarding Isis Medical OÜ emails – including data on which messages were opened by the user, when and how.

other personal data – which you have made publicly available or available to us on third-party social networks such as Facebook, Google Plus, etc.

Sharing personal data

Isis Medical OÜ does not share customer personal data with third parties. All data is used only for communication and to provide a better product or service.

Security, use and retention of personal information (data)

Isis Medical OÜ may send customers information about its services, products, newsletters and offers if the customer has provided us with their contact details, but only as long as the customer has not requested the termination of the last activities or has left the newsletter recipient group.

• Personal data security

The secure storage of personal data is the highest security priority of Isis Medical OÜ. We strive to do everything possible to prevent unauthorized access, disclosure and other unlawful processing. We protect the confidentiality and integrity of personal data and ensure access to data in accordance with applicable legislation.

We have put in place reasonable and adequate organizational measures and technical and physical restrictions to protect the personal data we collect and process. The measures used depend on the type of personal data and the potential consequences of its disclosure.

Isis Medical OÜ has implemented the necessary technical, physical and organizational security measures to protect the client's personal information (data) from loss and unlawful processing.

• Retention period – how long do we retain personal data?

Isis Medical OÜ retains personal data only for as long as is necessary to achieve the purpose for which it was collected. The retention period also depends on the need to respond to data subjects' inquiries, resolve problems, and comply with legal document retention requirements.

If we no longer need personal data and are not required by law to retain it, we will delete that personal data.

We may continue to use this data for statistical purposes, but only in pseudonymized or anonymized form.

Customer rights

The Client has the right to access the Client's own personal data processed by Isis Medical OÜ and the right to request the correction of inaccurate personal data.

The customer has the right to request that their personal data be deleted without undue delay if certain additional conditions are met.

If the Client has any questions about their rights or believes that Isis Medical OÜ has violated their rights when processing their personal data (data), they should definitely contact the e-mail address info@isismedical.ee.

If you do not wish to receive marketing communications from Isis Medical OÜ, you can opt out by contacting us at our email address. info@isismedical.ee.

Other provisions

Isis Medical OÜ reserves the right to unilaterally change the Cookie Policy and Privacy Policy. The latest version of the Cookie Policy and Privacy Policy is always available on this website.